Dealer and repair-shop support

When your technicians get stuck,
bring us the Tesla.

We help dealerships, collision centers, body shops, independent mechanics, rebuilders, and fleet operators diagnose difficult Tesla electrical, computer, charging, cooling, module, and post-collision concerns.

Utah County service location Out-of-area vehicles accepted Selective mobile service available

Who we work with

Specialized support without building an EV department.

Keep your team focused on the work it already does well while we help investigate the Tesla-specific concerns slowing the job down.

01

Independent dealerships

Diagnostic support for auction vehicles, trade-ins, inventory preparation, warning lights, charging faults, and pre-sale verification.

02

Body and collision shops

Help with unresolved electronic faults, offline modules, post-collision alerts, sensors, radar concerns, and systems that do not return to normal after repairs.

03

Independent repair shops

Tesla-specific diagnostic assistance when your technicians have reached the limit of their current equipment or experience.

04

Rebuilders and vehicle resellers

Support for collision-damaged Teslas, repair verification, electrical troubleshooting, system restoration, and vehicle preparation.

05

Fleet operators

Diagnostic review for Tesla vehicles with recurring alerts, charging concerns, electrical faults, or unexplained downtime.

Professional services

Support for the faults that stop a job from moving forward.

Availability depends on the vehicle, fault, parts, required tools, safety considerations, and repair scope.

01 POST-COLLISION

Post-collision diagnostics

Diagnose warning messages, communication failures, restraint alerts, replacement-module concerns, power issues, and faults that remain after visible body repairs are complete.

  • Crash-related fault review
  • Module communication checks
  • Power and connector concerns
  • Cooling and low-voltage faults
  • Repair verification
02 NETWORKS

Computer and module diagnostics

Investigate offline modules, gateway concerns, communication faults, replacement components, power conditions, and system configuration issues.

  • Gateway-related faults
  • Module communication problems
  • Power and ground checks
  • Replacement-module review
  • Select setup and programming support
03 LOW VOLTAGE

Low-voltage troubleshooting

Diagnose rapid battery drain, no-wake conditions, unexpected shutdowns, abnormal loads, charging behavior, and modules that prevent the vehicle from sleeping normally.

  • Battery condition
  • Low-voltage charging behavior
  • Abnormal current draw
  • Power distribution concerns
  • Sleep and wake issues
04 CHARGING

Charging-system diagnostics

Investigate vehicles that will not charge, cannot Supercharge, stop charging unexpectedly, or display charging and isolation warnings.

  • Charge-port communication
  • Active charging faults
  • Low-voltage involvement
  • Isolation-related warnings
  • Related module conditions
05 THERMAL

Cooling and thermal systems

Review coolant pumps, thermal faults, circulation concerns, temperature data, cooling-system warnings, and problems following repairs or coolant service.

  • Pump operation
  • Thermal-system faults
  • Coolant circulation concerns
  • Temperature readings
  • Post-service verification
06 ADAS

Radar and sensor calibration

Support for radar adjustment, calibration concerns, driver-assistance warnings, sensor replacement, and post-collision ADAS faults.

  • Radar adjustment
  • Calibration support
  • Sensor-related alerts
  • Post-collision verification
  • Driver-assistance concerns
07 HIGH VOLTAGE

Select high-voltage diagnostics

Review high-voltage warnings, contactor conditions, interlock concerns, isolation faults, and vehicles that will not enter Drive.

  • Relevant HV fault review
  • Contactor status
  • Interlock conditions
  • Isolation alerts
  • Repair-scope evaluation
Complete high-voltage battery replacement is not offered.
08 VERIFICATION

Pre-sale and repair verification

Review active alerts, charging, system communication, cooling, low-voltage behavior, and repair status before a Tesla is listed or returned to a customer.

  • Pre-sale diagnostic review
  • Charging verification
  • Warning-light review
  • System communication checks
  • Repair follow-up

Common shop scenarios

Send us the vehicles slowing down your workflow.

These are examples of situations where a dealer or repair facility may benefit from specialized Tesla diagnostic support.

01

Body repairs are finished, but the vehicle will not enter Drive

The visible collision work is complete, yet high-voltage, restraint, module, interlock, or communication faults remain.

02

Replacement modules are installed but remain offline

The vehicle still shows communication faults or unavailable systems after components have been replaced.

03

The low-voltage battery keeps draining

A battery has already been replaced, but the vehicle continues to lose power, shut down, or remain awake unexpectedly.

04

The vehicle will not charge or Supercharge

Charging equipment appears functional, but the Tesla continues to reject charging or displays persistent charging alerts.

05

The cooling system will not complete service correctly

Pumps, coolant circulation, air in the system, temperature readings, or module faults interfere with proper operation.

06

Warnings return after codes are cleared

The shop needs help identifying the underlying condition instead of repeatedly clearing alerts or replacing parts.

Service area and transportation

Utah County based. Available beyond Utah County.

Vehicles can be brought or towed to ProCode Solutions from throughout Utah. Select mobile and on-site diagnostic support may also be available depending on the vehicle, distance, equipment required, and job scope.

Travel, mobile service, and towing costs are separate from the diagnostic or repair charge.

01

Bring the vehicle to us

The standard option for vehicles that can drive or be transported to our Utah County service location.

02

Tow coordination

We may help coordinate transportation. Towing costs are billed to the customer or business requesting service.

03

Mobile or on-site support

Select jobs may be completed at your location with an additional travel charge and prior approval.

Professional workflow

Clear communication from intake to findings.

Send us enough information to understand the vehicle before arranging transportation or an appointment.

01

Send the vehicle details

Include the VIN, model, year, symptoms, active warnings, repair history, collision information, and current vehicle condition.

02

Confirm service and transport

We discuss whether the vehicle should be brought in, towed, or considered for mobile support.

03

Diagnostic review

We investigate the relevant systems and communicate the likely cause, next steps, and any additional testing required.

04

Repair or return findings

We provide a repair estimate when the work falls within our scope, or return clear findings for your team to continue.

Service scope

Independent diagnostic support.

ProCode Solutions is an independent automotive business and is not a Tesla Service Center, Tesla Approved Body Shop, or Tesla-certified repair facility.

Diagnostic and repair availability depends on the vehicle, fault, parts, required equipment, safety considerations, travel distance, and repair scope.

We do not replace complete high-voltage battery packs. Not every diagnostic concern will fall within our repair capabilities.

Have a difficult Tesla?

Send us the vehicle information before replacing more parts.

Call or text the VIN, warning messages, repair history, and current vehicle condition.